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Frequently Asked Questions

General information for email setup

1. If you use WorldNet internet service

  • Incoming server settings
    • Incoming server : mail.worldnet.co.nz
    • Server Type : imap or pop3
      • case1 : not use encryption -> port : imap(143), pop3(110)
      • case2 : use encryption -> port : imap(993), pop3(995)
    • Authentication required
  • Outgoing server settings
    • Outgoing server : smtp.worldnet.co.nz
      • case1 : not use encryption, no authentication -> port 25
      • case2 : use encryption(STARTTLS or TLS/SSL) -> port 587, authentication(email addr, pw)

2. If you use only WorldNet email service(without WorldNet broadband)

  • Incoming server settings
    • Incoming server : mail.worldnet.co.nz
    • Server Type : imap or pop3
    • Use encryption -> port : imap(993), pop3(995)
    • Authentication required
  • Outgoing server settings
    • Outgoing server : mail.worldnet.co.nz
    • Need to use encryption(STARTTLS or TLS/SSL) -> port : 587
    • Authentication required(username : email addr, pw)
Webmail: https://webmail.worldnet.co.nz/

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