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Frequently Asked Questions

What are Worldnet's helpdesk hours?

If you've got a problem, we're here to help. Our online support is available 24/7 and you can log a ticket through our opening a new ticket form to get an answer from our team. We'll do our best to get back to you within 1 hour for connection issues and 8 hours for all other issues and enquiries.

If you wish to talk to us, our customer support is open 9am to 7pm, Monday to Friday, and 9am to 3pm, Saturday.

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