WorldNet Knowledgebase
VoIP Voice Setup Guide: Accessing and Managing Your Voicemail
Please follow the steps below to access and manage your voicemail messages:
1. Access Voicemail
- Press 86# on your phone device.
- You will hear: “You have one new/old message...”
2. Listening to Messages
- Press 1 to listen to new or old messages.
- After listening to a message (e.g. from a phone number), you have the following options:
- Press 3 – Advanced options
- Press 4 – Play the previous message
- Press 5 – Repeat the current message
- Press 6 – Play the next message
- Press 7 – Delete this message
- Press 8 – Forward this message to another user
- Press 9 – Save this message
- Press * (star) – Help
- Press # (pound) – Exit
3. Changing Folders
- Press 2 to change folders:
- Press 0 – New messages
- Press 1 – Old messages
- Press 2 – Work messages
- Press 3 – Family messages
- Press 4 – Friend messages
- Press # – Cancel
4. Advanced Options
- Press 3 for advanced options.
- Press 5 to leave a message.
- Press * (star) to return to the main menu.
5. Mailbox Options
- Press 0 for mailbox settings:
- Press 1 – Record your unavailable message
- Press 2 – Record your busy message
- Press 3 – Record your name
- Press 4 – Record a temporary greeting
- Press 5 – Change your password
- Press * (star) – Return to the main menu