WorldNet Knowledgebase

The image below shows a typical Hyperfibre setup with key components labelled for reference. This guide helps with identifying which device to reboot and which one should not be touched during troubleshooting.

Key Components:

1. Wall Power Socket

   • Powers the ONT and router

   • If the ONT is unresponsive, check here first

2. Optical Terminal Point (OTP) / Fibre Termination Box

   • This is a passive termination point for the incoming fibre

   • Do not unplug or attempt to reboot this

   • No power connection

3. Standard ONT (Type-300) – White Chorus box

   • Older/standard ONT model for broadband connections

   • May be used in fibre setups rather than Hyperfibre

4. Hyperfibre ONT (Type-110) – Black unit with yellow ports and antennas

   • Converts fibre signal to Ethernet for high-speed Hyperfibre plans

   • This is the device you should reboot when troubleshooting Hyperfibre

5. Hyperfibre Router – TP-Link router

• Distributes internet to devices over Wi-Fi and Ethernet

• Connected to the ONT’s 10G LAN port