WorldNet Knowledgebase
5. Term / Contract
For Residential services:
WorldNet residential services are based on an Open Term. You can use the service whenever you want without any sign-up fees, and you can cancel the service at any time.
For some certain services (e.g., Hyperfibre), you can apply for a 1-year contract for a special price. An Early Termination Fee will be charged if you wish to cancel the service during the contract period.
For Business services:
WorldNet business services are based on a 2-year contract (24 months). An Early Termination Fee will be charged if you wish to cancel the service during the contract period.
Regardless of the service or contract period, if you wish to cancel the service, a 30-day notice is required.