WorldNet Knowledgebase
1. Billing
Our WorldNet services are provided on a prepaid basis.
The typical invoice issuance date for WorldNet is the 15th of each month, covering the service period from the 1st to the end of the following month. The due date for this invoice is the 26th of the same month.
If you have set up automatic payments via Direct Debit or Credit Card, the payment will be processed on the 26th. If the 26th falls on a weekend or holiday, the processing will occur on the next business day.
Some long-standing WorldNet customers may have different invoice dates, due dates, and service periods, so please refer to the invoice we send for detailed information.
Invoices will be sent to the email address registered with WorldNet. If you prefer to receive a paper copy, additional fees will apply.
Please be aware that penalties may be applied if payments are declined or missed.
For more detailed information about your invoices, please visit https://ebill.worldnet.co.nz/