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WorldNet Knowledgebase

5. Move of Address

If you would like to move your address, please contact us via ticket, email, or phone, and we will assist you with the process.

  • help@worldnet.co.nz
  • 0800 89 1001

The information required for the Move of Address is as follows:

  • New Address
  • Connection Date for New Address
  • Current Address for Disconnection
  • Disconnection Date for Current Address

Generally, there are no additional fees for the Move of Address; however, if extra network work is required at the new address, additional charges may apply.

If the New Connection Date at the new address and the Disconnection Date at the current address are the same, there will be no changes to the invoice. However, if the dates differ, additional charges or credits may occur based on the dates.

For more detailed information about your invoices, please visit https://ebill.worldnet.co.nz/

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