WorldNet Knowledgebase
8. Cancellation
If you wish to cancel your WorldNet services, please complete the cancellation form below and send it to us via ticket or email.
Cancellation Form:
- Customer ID:
- Full Name:
- Services You Would Like to Cancel (e.g., Internet, Landline, Email, etc.):
- Preferred Disconnection Date:
- Reason for Cancellation:
A 30-day notice will apply from the date we receive your cancellation form.
For example, if you send the cancellation form to WorldNet on August 10, the 30-day notice will apply, and even if you cancel the service before September 9, you will still be charged for the service until September 9. If you wish to transfer your service to another provider, you must do so before the end of the 30-day notice period on September 9. If the transfer date is after September 9, additional charges may apply.
After canceling the service, if there is any remaining balance in your account, you may request a refund for that balance.
Please note that if you have a contract and not an open term, an Early Termination Fee may apply.